How AMS Scaled Custom Crestron Integrations Without Adding Headcount
AMS needed a trusted development partner to handle advanced Crestron programming and complex AV integrations across growing client projects. LTC became that partner — functioning as an extension of their internal team and transforming how they deliver custom solutions.
The Client
AMS — Audio, Video & Controls
AMS is a high-value technology solutions provider serving businesses, government, and residential clients. They specialize in designing and implementing advanced audio-visual systems, automation, and control solutions using platforms such as Crestron — integrating complex technologies including AV distribution, lighting control, building automation, and collaborative systems into unified, easy-to-use environments.
As client demands for customization increased, AMS needed a reliable partner to support advanced programming and integration within their Crestron-based projects — without the overhead of expanding their internal team.
The Challenge
Growing Client Demand, Limited Internal Bandwidth
AMS's reputation for delivering complex, customized AV environments was driving more project requests — but also more demand for highly specialized Crestron programming that their internal team couldn't absorb alone.
The challenge wasn't capability — it was capacity. Each project required deep customization across multiple integrated systems, and maintaining consistency and quality across all of them while meeting tight timelines was stretching the team thin.
Increasing demand for highly customized Crestron solutions
Complex integration across multiple technologies — AV, lighting, building controls
Limited internal bandwidth for specialized programming work
Pressure to maintain consistency and quality across all client projects
Tight project timelines with no room for rework or delays
The Solution
LTC As An Extension Of The AMS Team
Rather than a traditional vendor relationship, LTC functioned as a seamless extension of AMS's internal development team — embedded across multiple projects, providing specialized Crestron programming and integration support wherever it was needed.
Custom Crestron Programming
Tailored control system programming built to client-specific requirements — covering automation logic, scene control, scheduling, and multi-system coordination.
GUI & Control Interface Development
Custom touchpanel interfaces and control interfaces designed for intuitive user experiences across complex environments — from boardrooms to government facilities.
Multi-System Integration
Seamless integration across AV distribution, lighting control, building management systems, wireless presentation, and security — unified under a single control environment.
Ongoing Development Support
Continuous engagement across multiple active projects — not just delivery, but identifying improvement opportunities within existing AMS systems and workflows.
The Results
More Projects. Better Delivery. No Additional Overhead.
With LTC embedded as part of the team, AMS was able to take on more complex projects with confidence — delivering faster, more consistently, and with higher customization than their internal bandwidth alone would allow.
Increased project delivery efficiency across all active engagements
Extended internal capabilities without increasing headcount or overhead
Reduced dependency on in-house specialized Crestron programming resources
Seamless integration across AV, lighting, controls, and automation systems
Stronger competitive positioning in the AV integration market
LTC identified improvement opportunities inside existing AMS projects — not just delivered to spec
They Have Transformed The Way We Manage Custom Integrations With Crestron. Not Only Do They Help Us With Custom Integrations, But They've Also Helped Us Identify Opportunities Within Our Own Projects.
— Bryan Werner, CTS, Owner, AMS
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